Terms of Service & Operational Governance
LiliSystemswork OÜ (Registry code 17644641) | Effective Date: 30.01.2026
1. Contracting Entity & Service Scope
These Terms of Service govern the provision of electronic communications services, computer programming, IT and telecommunications consulting, computing infrastructure, and related information service activities operated under the brand LiliSystemswork by LiliSystemswork OÜ (Commercial Registry code 17644641, registered address: Pärnu mnt 22, 10141 Tallinn, Estonia). Specific deliverables, service level targets, and commercial terms are defined in individual Statements of Work (SOW) or Master Services Agreements (MSA).
2. Availability & Service Level Agreements (SLA)
Our infrastructure and communication routing nodes are architected to maintain an operational availability objective of 99.99%. Planned maintenance windows are communicated in advance with active failover procedures executed to prevent service disruption.
3. Acceptable Use of Communications Infrastructure
Clients agree to utilize our communication networks and data processing infrastructure exclusively for lawful activities. Network operations that engage in denial of service attacks, unauthorized protocol interception, or distribution of malicious payloads will result in immediate route revocation and formal incident reporting.
4. Intellectual Property & Governing Law
Custom software modules developed under specific client engagement agreements are assigned according to the stipulations in the governing SOW. These Terms and any disputes arising therefrom are governed by the laws of the Republic of Estonia, with jurisdiction in Harju County Court (Harju Maakohus), Tallinn, Estonia.